Privacy Policy

1. Who We Are

SarajevoCar.rent is a car rental comparison platform operated from Sarajevo, Bosnia & Herzegovina. This policy explains how we handle personal data when you use our website.

2. Data We Collect

We collect the following types of information:

• Booking details — name, email, phone number, and driver age provided when you submit a booking request.
• Usage data — pages visited, search queries, browser type, and device information collected via Google Analytics.
• Cookies — a session identifier stored in your browser to improve your experience and track conversions.

3. How We Use Your Data

• To process and forward your booking request to the rental supplier.
• To send booking confirmation and relevant communication by email.
• To analyse website traffic and improve our services.
• To detect and prevent fraud or abuse.

4. Third-Party Services

We share data with the following third parties only as necessary to provide our services:

• Google Analytics — receives anonymised usage data for website analytics.

5. Data Retention

Booking data is retained for up to 12 months after the rental period ends. Analytics data is retained according to Google Analytics default retention settings. You may request deletion of your personal data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for analytics tracking by disabling cookies in your browser. To exercise these rights, contact us using the details below.

7. Contact

For privacy-related questions, contact us at email info@sarajevocar.rent.